Product Bulletins
Unable to export reports from ScopSTATS (Resolved)
Unable to export reports from ScopSTATS Root Cause: Issue caused by OS package update that was preventing export of ScopSTATS reports. Resolved by adding a custom path to avoid breakage by past/future OS package updates. Resolved by updating packages ...
In some rare instances virtualfax can fail to answer a fax destination with CNG tones (Resolved).
In some rare instances virtualfax can fail to answer a fax destination with CNG tones. Operating Systems effected are CentOS 7 and Rocky 8 This issue is resolved by updating to scopserv-telephony25-7.52.11.0.20240612-1 and restarting the Virtual ...
How to update to dahdi 3.3.0-4 in EL7 and Rocky 8 with full dkms support for multiple kernels.
Make sure the ScopTEL license is downloaded and in an entitled state. scopserv_yum update Check dahdi build status with the following command: dkms status Example: [root@scopserv ~]# dkms status dahdi/3.3.0-4.el7.scopserv, ...
How to patch licensing server download DNS failure based on OS and installed php version.
Procedure: Determine the Operating System version with this command in ssh/console cat /etc/redhat-release The command will print the Operating System version. Example: [root@pbx ~]# cat /etc/redhat-release CentOS release 6.10 (Final) C6 systems are ...
ScopSERV Introduces New Telephony Import/Export Manager to Migrate Multi Tenants
Overview In the past backing up and restoring a telephony configuration meant overwriting any existing telephony configuration. While this is expected behaviour for a backup and restore it didn't offer any convenience for administrators wanting to ...
CentOS End Of Life. ScopTEL Migration to Rocky 8
CentOS End of Life As announced in December of 2020, The CentOS Project has shifted focus from CentOS Linux to CentOS Stream. Here are the expected end of life (EOL) dates for our various releases. CentOS Linux 7 EOL: 2024-06-30 CentOS Linux 8 EOL: ...
A New Skin for SCOPSTATS
Our real-time statistical engine, SCOPSTATS retains the same functionality in a redesigned interface but with an intuitive display that is faster and can be viewed in day or night mode. This update includes the following improvements: Code ...
Product Bulletin: PHP7+ Systems. When selecting Destination = Play a Message(s)|Custom path is not correct.
PHP7+ Systems. When selecting Destination = Play a Message(s)|Custom path is not correct. By example: After the custom prompt destination is selected, then edited and saved. The necessary path is incorrect. The \ is missing from the saved path. When ...
ScopServ Now Integrates With Callbi
About Callbi https://coligogroup.com/callbi/ Callbi is an international cloud-based software-as-a-service speech analytics solution for contact centres. Callbi is a low-cost, highly effective solution to enable organizations to maximize revenue, ...
Product Bulletin: ScopServ releases chan_pjsip to replace deprecated chan_sip
Product Bulletin: ScopServ releases chan_pjsip to replace deprecated chan_sip As per Sangoma's official product announcement chan_sip is officially deprecated. ScopServ's officially supported release of Asterisk is 18.x so this effects all ScopTEL ...
Product Bulletin: RHSB-2022-001 Polkit Privilege Escalation - (CVE-2021-4034)
https://access.redhat.com/security/vulnerabilities/RHSB-2022-001 RHSB-2022-001 Polkit Privilege Escalation - (CVE-2021-4034) Executive summary Red Hat is aware of a vulnerability found in pkexec that allows an authenticated user to perform a ...
ScopTEL is not effected by CVE-2021-44228 log4j vulnerability
ScopServ is aware of the Apache log4j vulnerability and has completed verification that this issue does not affect ScopTEL products or services. Log4j is a java addon, no ScopTEL code is written in Java. On December 9th 2021, Apache published a ...
Press Release: ScopTEL Introduces Context Sensitive Help
ScopTEL is a constantly evolving product with new features added almost daily. This constant evolution makes updating documentation very difficult, so ScopServ is very pleased to announce that we have added Context Sensitive Help to each and every ...
End Of Life Announcement for ScopTEL Software on all CentOS Versions prior to CentOS 7
Previous versions of ScopTEL were either based on CentOS versions 4, 5, or 6 However these versions have limited lifecycle support and it was necessary for ScopServ International to Release an ScopTEL packages based on CentOS version 7.X As of ...
ScopTEL has passed all Bell Canada Interoperability requirements with the Bell Canada SIP network.
ScopTEL has passed all Bell Canada Interoperability requirements with the Bell Canada SIP network. This means that Bell Canada fully acknowledges compatibility with ScopTEL SIP trunking and the Bell Canada SIP network. Please refer to this document ...
CentOS 5 Official Support Closure
CentOS 5 Official Support Closure As previously advised in the ScopServ blogs and ScopNEWS, CentOS 5 has now officially reached its End Of Life date. As a result, CentOS has officially shutdown their official repositories for CentOS EL5. From now, if ...
Avertissement Produit – Migration obligatoire du journal des files d’attente suite à la mise à jour de ‘scopserv-reports’ et ‘scopserv-realtime’ de la version 5 à la version 6
Migration obligatoire du journal des files d’attente suite à la mise à jour de ‘scopserv-reports’ et ‘scopserv-realtime’ de la version 5 à la version 6 Très Important Les paquetages ‘scopserv-reports’ et ‘scopserv-realtime’ version 5 utilisent une ...
ScopTEL Version 5 to Version 6 scopserv-reports scopserv-realtime post upgrade mandatory Queue Log Migration Product Bulletin
ScopTEL Version 5 to Version 6 scopserv-reports scopserv-realtime post upgrade mandatory Queue Log Migration Product Bulletin Importance HIGH! Official Release date is January 31st 2017 ScopServ scoptel-reports and scoptel-realtime release 5 packages ...
CVE-2015-0235 Ghost Vulnerability
Details: https://rhn.redhat.com/errata/RHSA-2015-0090.html Updated glibc packages that fix one security issue are now available for ScopServ Distributions built on CentOS 5. Red Hat Product Security has rated this update as having Critical security ...
Support for TLSv1.1 and TLSv1.2 on WebGUI
Today, we proudly annonce an update to ScopTEL PBX to support TLSv1.1 and TLSv1.2 in WebGUI when using SSL encryption in order to secure communication on the Management interface. Since the release of TLSv1, many changes have happened to both the ...
Change on Yealink Phone Provisioning Volume settings when using Firmware 80+
We just release an update on ScopTEL Telephony package (scopserv-telephony-5.8.25.6.20151013) that reflect changes made on Yealink firmware 80 for Volume settings. Those patches are fully tested and resolve issues on T48G fw revision 35.80.0.70 The ...
ScopServ Vulnerability CVE-2014-1691 January 26, 2015 Addendum
In addition to https://service.scopserv.com/support/scopservhq/ShowHomePage.do?articlestatus=published#Solutions/dv/542955000000703295/en If your installation cannot immediately and fully be upgraded as per the product bulletin. You may use this ...
ScopServ Vulnerability CVE-2014-1691 January 26, 2015
Scope: ScopServ, ScopTEL installations could be vulnerable to CVE-2014-1691. Description: Unsanitized variables are passed to the unserialize() PHP function. A remote attacker could specially-craft one of those variables allowing to load and execute ...
Yealink Phones do not download provisioning files after updating to scopserv-telephony25-5.2.24.0.2014060
During the finalization of APS support for Yealink Version 72 firmware, ScopServ included a configuration line in Yealink <MAC>.cfg files which broke the phone’s ability to download edited <MAC>.cfg files after the initial configuration download. ...
Product Bulletin: Changes to DND Activate and Deactivate Features Code
In ScopTEL Telephony revisions prior to 2.7.7 the DND Activate Features Code would allow a device or user to dial the code and activate DND in the telephony database. Dialing the code when the extension was already in DND enabled status would allow ...
How to contribute to ScopTEL translation ?
ScopTEL PBX in your language All the text that you see in ScopTEL PBX user interface is in English by default. These pieces of text (or “strings”, in programming terminology) can be translated. A translation of ScopTEL PBX modules is the set of ...