Scoptel setup Yealink Phones

Yealink Phones do not download provisioning files after updating to scopserv-telephony25-5.2.24.0.2014060

During the finalization of APS support for Yealink Version 72 firmware, ScopServ included a configuration line in Yealink <MAC>.cfg files which broke the phone’s ability to download edited <MAC>.cfg files after the initial configuration download.  While the first configuration file download would be successful and the phone would provision, subsequent attempts to download edited <MAC>.cfg files would fail.  The resulting symptom is a Yealink phone that would not update registration passwords, changes to DSS Keys, etc…

The problem affects any Yealink phone configuration file generated by the ScopTEL APS from version scopserv-telphony25-5.2.24.0.2014060 but patched in scopserv-telephony25-5.2.26.0.2014062

In order to recover from this scenario the following actions must be taken:

1. Update the ScopServ Telephony rpm to version scopserv-telephony25-5.2.26.0.2014062 using either the ScopTEL GUI Package Manager or scopserv_yum update commands.

2. Force Commit of APS changes in the ScopTEL GUI

3. Factory reset each affected Yealink Phone by holding down it’s OK button until prompted for a factory reset, and confirm the reset.

4. Once the reset is complete and the Yealink phone has downloaded the new <MAC>.cfg file, the phone will operate correctly and be able to download edited <MAC>.cfg files from the ScopTEL provisioning server.

    • Related Articles

    • ScopTEL IP PBX Software - Basic Installation Hierarchy for Telephony Server

      Basic Installation Hierarchy for Telephony Server Therefore the purpose of this document is to provide a visual walkthrough of a very basic but functional installation for one tenant. This tutorial does not include an overview of the overall network ...
    • ScopTEL Telephony Feature List

      ScopTEL Telephony Feature List ScopTEL has many applications and many Enterprise PBX features. This is a list of PBX Features. Feature Name Extended Description Fax Server Fax to Email Email to Fax (Clientless) Per User Licensing Model Customizable ...
    • Module 9 - ScopTEL IP PBX Software - Automatic Provisioning System

      Background The APS (Automatic Provisioning System) is used to create the required configuration files needed for many SIP end devices. The APS assigns SIP usernames and passwords, network options, time settings, QoS settings, dial plans , firmware ...
    • ScopTEL - Yealink Distinctive Ringing Configuration

      Purpose Create a unique custom ring tone for each Yealink phone on the network Pre-Requisites scopserv-telephony25-6.9.3.7.20200305 .wav files encoded in PCM Uncompressed 16 bit, 8K sampling, Mono Using free software such as: ...
    • Enable Instant Messaging (XMPP) Service on ScopTEL PBX

      We will look at how to setup an Instant Messaging server on ScopTEL PBX using a free and open source XMPP based IM server. Openfire is a real time collaboration (RTC) server dual-licensed under the Open Source GPL and commercially. It uses the only ...