ScopTEL - Voice Operator Panel Provisioning
Purpose
Mass provisioning of Voice Operator Panel Desktop SIP Clients
Pre-Requisites
Minimum version scopserv-telephony25-6.9.8.0.20200422
A valid Voice Operator Panel License number for each user.
You must first configure the ScopTEL Extension and Automatic Provisioning System for the user prior to running the provisioning file or installing the desktop software.
A working copy of the Voice Operator Panel software available from http://www.voiceoperatorpanel.com/trial/VoiceOperatorPanel-setup.exe
A copy of the generic Provisioning software from http://www.voiceoperatorpanel.com/priv/VoiceOperatorPanel-Generic-setup.exe
This ‘Generic’ software is used to provision the Desktop software after the user is provisioned in the APS and after the Desktop software is installed on the user’s PC.
Documentation for Voice Operator Panel is available here http://www.voiceoperatorpanel.com/priv/VOP-documentation.zip
For the documentation it is assumed that you already know how to create an Extension https://service.scopserv.com/portal/en/kb/articles/module-8-scoptel-extensions-management and have some experience using the ScopTEL Automated Provisioning System https://service.scopserv.com/portal/en/kb/articles/module-9-scoptel-automatic-provisioning-system
Recommendations
Voice Operator Panel is a very feature rich SIP softphone and works extremely well as a stand alone SIP Client with a USB headset on a PC.
If you have a Desk Phone and wish to share your extension number with your Deskphone and Voice Operator Panel and possibly a iOS or Android Mobile Client you may wish to consider purchasing Shared Device Licenses for you ScopTEL installation. See: https://service.scopserv.com/portal/en/kb/articles/scoptel-shared-users-for-devices
Automatic Provisioning System|Add a new Provisioning System
Once you Add a new Provisioning System use the Drop List Selector to choose Voice Operator Panel (VOP)
After you choose Voice Operator Panel (VOP) you also have the option to Create Template. Creating a Template is recommended to simplify the addition of many VOP clients but isn’t mandatory. This documentation will focus only on creating a single Provisioning object so Create Template will not be enabled.
The mandatory fields Username, Password are used when the VOP provisioning is executed by the end user. The License number is added by Admin and is not known to the end user. The Provisioning URL must be supplied to whoever is deploying the VOP End User Client using the Provisioning executable.
Click on the Account tab when done
Use the Account Drop List Selector to choose an Extension Number to assign to this account.
Enter the IP address or FQDN of the ScopTEL server in the SIP Server Address field.
All other tabs are optional and may vary per user. Additional information can be found at http://www.voiceoperatorpanel.com/faq/
Technical documentation can be found in C:\Users\<user>\AppData\Local\VoiceOperatorPanel\documentation after you have installed the VoiceOperator Panel VoiceOperatorPanel-setup.exe
Click Add when done
Commit
Run the VOP-xxx-generic.exe file from the user’s PC to complete the Installation
Once the process is complete Voice Operator Panel will automatically start.
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