ScopTEL Call Forwarding Guide
A Phone can have a CF All button to enable and disable Call Forwarding or the Call Forwarding Feature Code can be dialed.
Default Feature Code for Call Forward - Always : *72 / *73
Call Forward Options are:
1. Voicemail
Automatically forwards to this extension’s mailbox
2. Follow-Me
Enables Follow-Me rules defined by the administrator
3. Personal IVR
Enables Personal IVR rules defined by administrator
4. Local Extension
You must press 4 and the local extension to be forwarded to
5. External Number
You must press 5 and enter the external number and any additional prefix required for the PSTN
6. Camp-On
Enables Camp-ON rules defined by the administrator
7. Personal ACD
Enables the Personal ACD rules defined by the administrator
8. Deactivated
Disables any active call forwarding rules
Note that each feature is enabled or disabled by the administrator for each user therefore not all options will be available for all
users.