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SCOPCOMM Admin Guide
Introduction SCOPCOMM is a softphone and WebRTC solution offered by SCOPSERV International. This guide explains how to enable SCOPCOMM on SCOPTEL and issue provisioning data for user devices. SCOPTEL offers the following SCOPCOMM clients: SCOPCOMM ...
General-Presentation-ScopTEL-ENGLISH
ScopServ – The Company ScopServ is a Canadian firm founded in 2004, specializing in information technology. It designs high-end corporate applications and holds the intellectual property rights for its products and solutions. A strong actor in ...
Module 14 - ScopTEL IP PBX Software - Managing ACD
Automatic Call Distribution (ACD) | Background Automatic Call Distribution queues put callers into a queue and typically play Music on Hold or custom announcement messages to keep them informed or relaxed while they wait for an agent to become ...
A New Skin for SCOPSTATS
Our real-time statistical engine, SCOPSTATS retains the same functionality in a redesigned interface but with an intuitive display that is faster and can be viewed in day or night mode. This update includes the following improvements: Code ...
ScopTEL Call Forwarding Guide
ScopTEL Call Forwarding Guide A Phone can have a CF All button to enable and disable Call Forwarding or the Call Forwarding Feature Code can be dialed. Default Feature Code for Call Forward - Always : *72 / *73 Call Forward Options are: 1. Voicemail ...