ScopServ Releases Support For Fixed Mobile Convergence
- ScopTEL Fixed Mobile Convergence allows a supported SIP Desk phone to hand a call off to a mobile device
- ScopTEL Fixed Mobile Convergence also allows a mobile device to hand
a call off to a ScopTEL extension or external number using PBX
- Follow Me Integration allows one number to access all Fixed and Mobile extensions for all users
How to implement Skill Based Routing (ACD) on ScopTEL PBX
Skills Based Routing Definition The following is the Wikipedia definition for Skills Based Routing: “Skills based routing (SBR) is a call assignment strategy used in call centers to assign incoming calls to the most suitable agent, rather than simply ...
ScopServ – The Company ScopServ is a Canadian firm founded in 2004, specializing in information technology. It designs high-end corporate applications and holds the intellectual property rights for its products and solutions. A strong actor in ...
ScopTEL Telephony Feature List
ScopTEL Telephony Feature List ScopTEL has many applications and many Enterprise PBX features. This is a list of PBX Features. Feature Name Extended Description Fax Server Fax to Email Email to Fax (Clientless) Per User Licensing Model Customizable ...
Enable Instant Messaging (XMPP) Service on ScopTEL PBX
We will look at how to setup an Instant Messaging server on ScopTEL PBX using a free and open source XMPP based IM server. Openfire is a real time collaboration (RTC) server dual-licensed under the Open Source GPL and commercially. It uses the only ...
Yealink Phones do not download provisioning files after updating to scopserv-telephony25-18.104.22.168.2014060
During the finalization of APS support for Yealink Version 72 firmware, ScopServ included a configuration line in Yealink <MAC>.cfg files which broke the phone’s ability to download edited <MAC>.cfg files after the initial configuration download. ...