SCOPDIAL is a browser extension for detecting and calling phone numbers that on web pages. It detects certain string patterns, highlights them, and initiates a call when clicking. SCOPDIAL now is available for the Chrome, Microsoft Edge and Firefox.
Requirement
You must have a valid extension on a phone connected to a SCOPTEL system. When calling, this plugin will initiate a call from that extension.
Installation
Select the installation for your browser type.
Chrome
- Go to SCOPDIAL extension for Chrome at this address: https://chrome.google.com/webstore/detail/scopdial/ilnpopeihdgkpefkmbpgbebcipagbiad?hl=en
- Click Add to Chrome, then Add extension.
- If you don't see SCOPDIAL icon on toolbar, then you need pin SCOPDIAL into the toolbar
- Click on extensions icon
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- When extensions dialog appear, you click on PIN icon
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Firefox
- Go to SCOPDIAL extension for Firefox with the address: https://addons.mozilla.org/en-CA/firefox/addon/scopdial/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search
- Click “Add to Firefox” and confirm your choice by clicking "Add".
- Click "Okay, Got it"
- Open new tab, then go to a web page. You can see SCOPDIAL icon appear on the toolbar
- Click on SCOPDIAL icon to use.
Microsoft Edge
- Go to SCOPDIAL extension for Chrome at this address: https://chrome.google.com/webstore/detail/scopdial/ilnpopeihdgkpefkmbpgbebcipagbiad?hl=en
- Click Add to Chrome.
- On the dialog Add "SCOPDIAL" to Microsoft Edge, click Add extension
- Open new tab, then click on SCOPDIAL icon to use.
Configuration & Test
To configure SCOPDIAL, you will need your PBX info:
- Server address: your PBX server's address (with protocol, ex. https://)
- Port: your PBX server's port
- Tenant: your tenant
- Extension: your extension
- Password: your password
If you do not have this info, consult your system administrator.
Config dialog
- Click icon SCOPDIAL or press Alt + S
- If its status is OFF, then you click in this status OFF to turn ON. The call icon is red meaning the configuration isn’t completed.
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- Click Config PBX to open the PBX config dialog.
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- Enter your server and extension information.
- Click Apply changes. It should display "authenticated", otherwise consult your system admin.
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When loading new web pages, phone numbers will be highlighted. Browsing windows and tabs that were already loaded will need to be refreshed for this change to take effect.
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To Call Displayed Number
To call a displayed number :
- Click the highlighted number.
- Modify the number if needed.
- Click the phone icon.
To Call Direct
You can also initiate a directly call a phone number:
- Click the SCOPDIAL logo in your modules.
- Type the number to dial.
- Click the 'phone' icon.
Setup pattern settings
There are two kinds of pattern: system patterns (by default) and user-defined pattern. The systems patterns are used to detect most phone numbers.
Usage pattern settings
You can define the pattern for your case.
- Click on “Pattern settings” to open patterns form.
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- Click ? to see the pattern formats.
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- Click on ‘+’ to create new pattern.
- Enter the pattern name (for example: test).
- Define the pattern, and example phone number for this pattern
- Click Save changes.
- Load or refresh a web page to see if the pattern is picked up correctly.
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To modify or delete the user-defined patterns, c
lick on
or
for delete/edit the user-defined patterns.To change the priority for user-defined patterns, click Up/Down icon to change the priority for user-defined patterns.
Don't forget to click Save changes to preserve your changes.
Using SCOPCOMM:
Instead of using a physical phone, you can use SCOPCOMM Desktop on your desktop computer like a softphone for calling.
- Download and install SCOPCOMM Desktop on your machine from https://download.scopserv.com/software/. There is Windows and MacOS version.
- Login onto it with your SCOPCOMM credentials.
You must be logged into SCOPCOMM before use.