1. SCOPCHAT can be added as a Windows/macOS application

1. Reports generate more information on types and quantities of SMS/MMS received and sent
2. Agents no longer have access to contacts or mailing lists (E7328)
3. Ability to send individual messages to contacts or those on a bulk mailing list (E7322)
Contact search field added to New Message function (E7323)

1. Added new pagination filters to modify the number of items per page (E7327)

1. Bulk Messages and OPT-OUT options added to the Menu (E7320)
1. The "Bulk Messages" option is activated by the Operator for each Tenant; it cannot be activated by the Tenant or the L1/L2 Reseller
2. The "OPT-OUT" menu lets you manually add or remove numbers from the list; it also lets recipients add or remove numbers from the list by using the "STOP" and "START" commands in an SMS
2. Reseller L1/L2 can assign MMS sending to customer numbers (E7321)
1. Activation to send MMS is initially carried out by the Operator for each number; it cannot be carried out by the L1/L2 Tenant or Reseller
3.  SCOPCHAT users now have access to the management of their contacts and contact lists (E7357)
4. Fixed a display problem when minimizing a Contact Management menu window (E7328)
5. The "Bulk Messages" option has been removed from channel management for Tenants not entitled to it (E7328)

V1.0.28 - 2024-03-12

1. Adding new members in notifications has been corrected and no longer returns errors
2. Adding & deleting new filters
3. However, sending to SHORTCODE is no longer possible
4. Adaptation of pagination for menus containing several items

V1.0.27 - 2024-03-11

1. Enable receipt of messages from Shortcode
2. SCOPCHAT is authorized to receive SMS messages from SHORTCODE
3. However, it is not possible to send messages to SHORTCODE
4. Adaptation of pagination for menus containing several items
5. Addition of a mandatory text field for activation notifications

1. Improved management of access rights
2. Ability for a tenant administrator to return an interaction to his tenant
3. Fixed display history problem requiring page refresh
4. Correction of problems related to agents and incoming message management
5. Corrected display of hyperlinks
6. Ability for a tenant administrator/manager to move an interaction to a different queue and/or a different agent/user
7. Integration of MMS functionality to enable the sending of 'photo' files in JPG/GIF/PNG format
8. Implementation of night mode

1. Integration of a filter to manage TAGS in interactions, allowing them to be hidden or displayed

1. Integration of SMS & MMS confirmations via delivery status at supplier level

1. Modifying agent rights
2. Modification of user rights
3. Ability for an agent to return an interaction to its queue
4. Redesigned and improved appearance of reports
5. Users restricted to using their own DID to send SMS messages
6. Revision and clarification of several system error messages